Publication Announcement: Opportunities for Social Listening in Higher Education

I’m please to announce that Mike Horn and I co-authored an article that appears in the Winter 2017 issue of the Journal of Education Advancement and Marketing. We believe this is the first peer-reviewed article about practical applications of social listening for higher education administrators in all functional areas of the college or university (we […]

Read More

Publication Announcement: Engaging the Digital Generation

I am pleased to announce that the newest volume of New Directions in Student Services, Engaging The Digital Generation, is now available for pre-order (and should be released this month). Edited by Josie Ahlquist and Ed Cabellon, this monograph brings together research and practical guidance for student affairs practitioners that want to better understand how […]

Read More